Surburban Ace Hardware

Mai D. Moua 2 months ago

I had an amazing experience thanks to Aspen. She was incredibly helpful from start to finish. She took her time matching my paint perfectly, all while multitasking and assisting other customers with the same patience and professionalism. I had three pints of paint and could only carry two, and without hesitation she offered to walk the last one out to my car so I wouldn’t have to make another trip. That kind of customer service is truly wonderful. Aspen went above and beyond, and it’s service like this that keeps me coming back to this store.

Luke Opel 6 months ago

I love having a neighborhood hardware store for the basics. The last three times I've gone in they have not had basics in stock like a circular saw blade, drill bits etc. Please do better so I dont give up on you.

Matthew Frank 2 months ago

Needed an air filter for my lawnmower, but I wasn't able to get it because the small engine service center was closed and the associate wouldn't grab it. Their website said they had the part in stock. Very frustrating to go there and not be able to get a part they have in stock. There should be something on their webpage saying you can't get small engine parts after a specific time.

Awaleh Abdi 7 months ago

I had a great experience at Suburban Ace Hardware today! A young man who works there helped me out, and he was extremely professional, polite, and knowledgeable. He immediately understood what I was trying to do and took care of the situation within minutes. He saved me a lot of confusion, headache, and time. It’s rare to find that kind of helpful customer service these days. Thanks to the friendly young man, I really appreciate it!

Andrew Ervin 7 months ago

A well stocked and well run hardware store. Great place for lawn and garden supplies. Very pleased to find that they carry Sodastream canisters and syrups - now my go to place for these supplies. Staff always helpful and pleasant.