Doral Ace Hardware

Rainier Abreu 4 months ago

Recently, I purchased a Big Green Egg and the entire experience was outstanding. From the very beginning, the owner, managers, and staff were incredibly engaging, knowledgeable, and helpful. When a part was missing from the box, the owner personally delivered it to my home, a level of service you rarely see today. Truly exceptional customer care. I strongly recommend them.

Mando Cabrera 5 months ago

Manager matches the reviews. Does not show any emphasis of interest to help the customer. Very angry demeanor and unwilling to help. I purchased a water heater less than 5 days ago thinking my home water heater was broken. When the electrician came by, he noticed my breaker had tripped. Our original heater started working perfectly fine after flipping the breaker. I went to the store to return unopened water heater and he said all sales are final. He said the sign is usually posted at the register but he couldn’t show me any sign that says sales are final. Then he said the cashier Ayleen should have told me that sales are final. The only thing Ayleen said was that they do not offer warranty and the warranty is with titan directly. I asked about a return and she said I can return as long as it is not a been opened and remains uninstalled. Additionally, the receipts says “return on resealable condition, no return over 30 daycut, mix”. Called corporate and opened a case, 514138. Will also be opening a claim with Amex.

Timothy Wright a month ago

This place has an awesome selection of tools and home improvement items! The staff is super friendly and always ready to help with any questions I have. Love that they have a great mix of quality products at reasonable prices.

Nancy Wilson a month ago

I absolutely love this place! The staff is incredibly helpful and always ready to offer great advice. Whether I need tools or gardening supplies, they have everything I need and more!

Renata a month ago

Great Ace Hardware in Doral with everything you need for tools, home improvement, and quick fixes. Helpful staff and a convenient, well-stocked store.