Mary's Ace Hardware

The Bunker 11 months ago

Quickly greeted me as soon as I entered and asked “How can I help you this morning”. The gentleman who assisted me made sure the items I needed were the correct size. Very friendly staff and even made my wife giggle (not an easy task I can assure you, lol). We left quite impressed and should we find ourselves back in The Big Easy and in need of hardware we will definitely return to Mary’s.

Louis and Elaine 2 years ago

We find Mary’s Ace Hardware to be very handy in the French Quarter. This is a small store but has just about anything needed. They stock plumbing, electrical, painting and many other supplies. Upstairs is an amazing home accessories department with mixers, microwaves, coffee makers and almost anything else you can imagine. The staff is not the greatest but the selection and convenience make it worth it.

Ally 3 years ago

Love this Ace location. Love the staff, the abundance in merchandise and don't mind the snack samples and Community coffee. Also pet friendly. There are 2 floors of home and yard products. Appreciate!

Shane a year ago

I recently brought a large square of paint to get a color match for some touch up work in my apartment I’m renting. I did not know the sheen and I did not want to ask the landlord because I did not want him knowing I’m touching up stuff. The guy who helped me did the match and then asked me what sheen it is and I said I have no idea I thought you guys would know. He choose a gloss sheen. Fast forward I brought it home and started touching up the parts I spackled. When it dried it looked totally different. I told someone and they said just bring it back and they will swap it out so I figured that to be the case. I brought it back today 7/18/24 around 11.30am and explained what happened. The guy working at the paint area then called “Kim” to make the decision. She instantly said no and I have to pay for the correct paint if I wanted a different sheen. She was also kinda rude about it. I work in customer service and would have never handled the situation like she did. I said I should have just went to Home Depot and she added “you should probably do that” and chuckled and said that after the paint is mixed what good is it to them. I responded what good is it to me either it’s the wrong sheen. Kim actually messed up my sheen the last time I went for a color match so I should have know better but I have no car and this place is the closest to my home and wanted to give ACE the benefit of the doubt. I was a regular customer here and am really annoyed how they handed this situation. I have spent a lot of money here and will not be returning and will also tell everyone not to shop here for paint. DO YOURSELF A FAVOR AND NEVER GO HERE FOR A COLOR MATCH BECAUSE THEY ARE NOT QUALIFIED TO MAKE THE RIGHT CHOICES OBVIOUSLY AND WILL NOT TAKE RESPONSIBILITY FOR THE MISTAKE. YOU WILL HAVE TO PAY WHEN YOU RETUEN IT. GO TO HOME DEPOT WHERE THEY ARE MUCH MORE QUALIFIED AND HAVE BETTER EQUIPMENT TO FIND THE CORRECT COLOR AND SHEEN.

Kevin Kwok 5 months ago

Great friendly neighborhood vibes. They have everything in here