County Line Ace

Kendra Kay 7 months ago

Brian and his team were helpful and informative on my son’s field trip to ACE. They learned about making keys, stocking shelves, and mixing paint. Team members were patient and kind- the store was immaculate and the popcorn was fresh ☺️! We love supporting local businesses-

Memeth Mettawaa a month ago

I visited this location and was very impressed by the helpful and knowledgeable service. The store is well-organized and stocked with an extensive variety of hardware, tools, and home maintenance supplies, making it easy to find exactly what I needed for my project. I particularly appreciated the local, community-focused feel of the shop; the staff were quick to offer expert advice and ensured I had the right components before heading home. Whether you are looking for gardening supplies, paint, or specific hardware pieces, the quality of the inventory and the efficiency of the service make it a standout choice. It is a reliable and convenient destination for high-quality products and personalized assistance.

Pamela Thompson 6 months ago

Bought my husband a Milwaukee leaf blower and double charger w/one battery for Christmas. Ace had a promotion buy one get one free. A couple of days after Christmas my husband tried it out. He charged battery until it was ready. When he used it the battery only lasted around 4 or 5 minutes. He tried the battery multiple times. I called Ace and Phinneus answered the phone. I told her what was happening and she let me know she was the manager and an expert on testing these batteries and told me to have my husband bring it to the store the next day during her shift. My husband arrives and found Phinneus, her expertise way of testing is getting a black and decker drill and using it to test a Milwaukee battery! My husband let her know that it will not interchange. He then calls me from the car and said they wouldn’t exchange the battery. I told him to go back in because they are a licensed dealer of Milwaukee products and should exchange it. I called her on the phone and reminded her on how she said she was an expert on testing and she said she would exchange for a working battery. My husband was standing there next to her while I was talking to her, he said she was shaking and upset. I told her I would be calling Ace and Milwaukee customer service to let them know, she said please do then she proceeded to hang up the phone on me. She told my husband over and over, I know this looks bad, it looks like we sold you a faulty battery and won’t replace it, she continued and said that is not the case. She said the sale on these are final and no returns. It does not say that on the receipt. Called Ace customer service and they said it’s not the stores policy to exchange the battery even though it says no where on receipt that there is NO exchange and we would have to call Milwaukee if we wanted a new battery. The receipt actually says it has a 30 day return policy. It doesn’t say they won’t replace a faulty battery. Going to call Milwaukee and see if they will exchange battery and let them know their licensed dealer ACE will not exchange. Wish me luck! This store is extremely unprofessional. Ace customer service is extremely unprofessional as well. Will never do business with Ace again.

Mark Everhart 6 months ago

I come to this Ace a lot for my hardware needs. Very convient location, and easy to get to. The associates are helpful and nice, unlike, the bigbox stores where they don't want to help you out at all.

Gene Parsley 2 years ago

They have great employees and are very helpful. They have super nice-looking mums at a good price.