Westlake Ace Hardware

Samantha Cavener 4 months ago

Gray and Louis are awesome! They help me get my car seat out and put the grill in my backseat! Very helpful and very kind! Thank you so much guys!

Christopher Baumgardner 6 months ago

Ace Hardware truly lives up to its reputation as the helpful place. Every visit feels welcoming, thanks to a staff that is consistently friendly, knowledgeable, and genuinely eager to help. From the moment you walk through the door, someone is ready to ask what you are working on and offer guidance without being overbearing. That level of attentiveness makes a noticeable difference, especially when tackling home improvement projects that can feel overwhelming. What stands out most is how well trained the employees are. They do not just point you toward an aisle. They take the time to listen, ask the right questions, and recommend products that actually fit your needs. Whether you are picking up a quick replacement part, planning a weekend DIY project, or seeking advice on tools and materials, the staff treats every customer with patience and respect. The store itself is well organized, clean, and stocked with quality products that make shopping efficient and stress free. It is refreshing to find a place where customer service still feels personal and sincere. Ace Hardware has earned my trust and loyalty, and I always leave feeling confident in my purchase and appreciative of the exceptional service.

Jay Ingram 4 months ago

Great neighborhood hardware store with almost anything you would need. Customer service is a hit & miss and their prices are a little higher than the big box stores but it is convenient when you need something fast.

Humble But Clowny a month ago

I'm tax exempt I'm also retired military I tried to get my 10% veterans discount the gentleman said that his DM said that I could only get 8%. I'll pass I deserve what I earned

LeAnn McGee 5 months ago

Store is nice but when they say online that they have a product in stock, don't believe it. Always call before going in. Also, the dude in the back is a little grumpy